Duty Free Shipping For Order Over $ 19
Duty Free Shipping For Order Over $ 19

Return Policy

30-Day Money-back Guarantee

ODDLIGHT is committed to 100% customer satisfaction! If you are unsatisfied for any reason, you may return your purchase within 30 days after receiving the goods* - WITH ORIGINAL PACKAGING. No questions asked! No restocking fees!

Email oddlightshop@gmail.com or contact us through our Facebook Page: https://business.facebook.com/Odd-Light-2155449007884111/

Unsatisfied/ unwanted products may be returned for a refund within 30 days of the date the item was delivered to the designated shipping address. With your order number to receive your return authorization, Once the returned item arrived back in our warehouse, the refund will be processed within 1-10 business days.

* For unsatisfied/ unwanted products without damage, buyer needs to cover the shipping fee for return.

Warranty Claims for Quality-Related/ Faulty/ Damage Issues
Buyers claim a warranty for quality-related, damaged, faulty products, items could be shipped back for a replacement or a refund.
Oddlight will cover the shipping fee for returning a defective item, but we appreciate that buyer afford the shipping fee in advance - we promise we will refund the shipping fee while dealing with the replacements or refund.

Return Process
* Buyer must provide sufficient proof of purchase ( clear images of items and packages, order NO. )
* Oddlight issues an RMA for defective item
* Buyer needs to write down the reason for return and send back to Oddlight with a tracking number
* Replacement or refund will be addressed within 1-10 business days after quality inspection for the return.

For any further inquiries please contact us at oddlightshop@gmail.com